Glen Oaks Apartments wins accolades

Glen Oaks Apartments wins accolades

The "ApartmentRatings Top Rated" award recognizes approximately 5% of communities listed on ApartmentRatings and acknowledges those with outstanding resident satisfaction. 

Glen Oaks received the award based off of reviews and the following criterium:

  • Community received a recommend score of 70% or higher

  • Community has at least 10 reviews in total

  • Community received 5 reviews from the award year

Physical awards were sent to the property for them to showcase their dedication to the resident experience.

Elaine De Lude featured in PMA Bulletin

Elaine De Lude featured in PMA Bulletin

Industry publication, Property Managers Association Bulletin asked LIVEbe's own Elaine De Lude:

Question of the Month: How do you keep your team members motivated to deliver the best service possible to your residents?

Elaine De Lude
Vice President, LIVEbe Communities

We hire for the best attitude. We look for individuals who are enthusiastic and passionate about what they do and who demonstrate a pattern of continuous improvement and initiative.

These LIVEbe ambassadors are typically self-motivated and respond well to recognition and praise. Remember to recognize the small achievements/milestones as well as the larger achievements/milestones. All are equally important.

At LIVEbe Communities Jennifer Rucker and I are trying to create an environment where our LIVEbe ambassadors are excited to come to work, make a difference in their workplace and create special experiences for our customers. We try to make each LIVEbe ambassador feel welcomed on their first day by creating positive first impressions and keeping up their enthusiasm from the start. Jennifer and I constantly seek out opportunities to create positive experiences for our associates. We believe that this translates into not just great service, but also a commitment to a higher level of hospitality.

Jennifer Rucker Featured in PMA Bulletin

Jennifer Rucker Featured in PMA Bulletin

Industry publication, Property Managers Association Bulletin asked LIVEbe's own Jennifer Rucker:

Question of the Month: What do you do to encourage Lease Renewals at your Community?

Jennifer Rucker
Vice President of Operations, LIVEbe Communities

Renewals reflect the quality of service an organization provides to its customers. At LIVEbe, our goal is to meet and exceed residents’ expectations by creating opportunities to surprise and delight our customers. By hiring associates who are passionate about doing the right thing ­– providing out-of-the-ordinary customer service and creating a truly connected community – we are able to reduce resident turnover and, as a result, increase the number of resident renewals.

When a resident moves in to one of our communities, they become a community member, not just a resident. We believe in empowering passionate LIVEbe Ambassadors to provide community members with an unparalleled living experience with a specific focus on fostering a strong sense of community. LIVEbe strives to create strong, connected communities that support members’ personal and professional development. We want to encourage community members to live in a way that promotes and supports interconnectivity, sense of belonging and strong, healthy relationships. This is a key factor that drives lease renewals.

Former Obama Adviser Jake Fingert Joins LIVEbe sister company Camber Creek

VENTURE CAPITAL

Polina Marinova

Mar 21, 2017

After a three-year stint serving the Obama Administration, Jake Fingert is starting a new chapter: venture capital. The former White House senior policy adviser for infrastructure has joined real estate-focused venture capital firm Camber Creek as a partner.

At the White House, Fingert served on the National Economic Council and managed the Build America Investment Initiative, a government-wide plan to increase infrastructure investment through collaborations with the private sector. He also led the White House “Smart Cities” program, which aims to infuse new technology in U.S. cities.

Prior to joining the Obama team, Fingert held an executive position at the General Services Administration where he managed a 375-million-square-foot real estate portfolio and the government’s real estate acquisitions program.

Fingert says the White House taught him to “think like a skeptic but act like an entrepreneur.” In other words, he was trained “to dig deep and understand people’s motivations” before moving forward with a new initiative.

Camber Creek took note and spent 2016 recruiting Fingert to join their firm, which invests primarily in real estate tech companies. Fingert’s network and connections with government officials made him an attractive candidate.

“A lot of the action you’re able to take at the White House is by calling people up and saying, ‘Hey we’re interested in getting this done, will you help,’” Fingert says. “In venture capital, the same is true -- we tap into the network aggressively to understand people’s perspective on the market and the company.”

Although venture capital may seem like an unexpected next step for someone like Fingert, it’s not uncommon. Josh Miller, the White House's first director of product, joined Josh Kushner’s Thrive Capital as an “entrepreneur-in-residence” last month. And let’s not forget that former treasury secretary Tim Geithner joined private equity firm Warburg-Pincus back in 2013.

Obama’s administration has been particularly venture-friendly. The former president appointed famed Kleiner Perkins VC John Doerr to his economic advisory board, launched the Startup America campaign, and Obama himself hinted he might be interested in becoming a VC.

“The venture ecosystem has been such a valuable source of innovation in this country,” Fingert says. “It’s only natural that you continue to see more and more collaboration between future administrations and the venture community.”

Source: Fortune

More Multifamily Units, Affordable Housing Underway in Baltimore

More Multifamily Units, Affordable Housing Underway in Baltimore

New apartments are coming to downtown Baltimore and the Station North Arts and Entertainment District this year as the latest example of the city's growing multifamily market.

Ernst Valery said he expects the Nelson Kohl Apartments in Station North to begin leasing in November and December. His firm, SA+A Development, is building 103 apartments with a yoga studio, an art gallery and a Milk & Honey Market. Valery and his wife operate the café and market, which closed its Mount Vernon location to move to the new spot. The developer will allocate up to 20 units to artists, who will receive discounts on their rent and have their work showcased in common areas and the gallery. The regular rents will range between $1K and $1,800/month for studios and one- and two-bedroom apartments.

SA+A has also formed a joint venture with Stratford Capital Group to renovate two affordable senior housing apartment buildings in Baltimore. Located in West Baltimore's Harlem Park neighborhood, the 151-unit St. James Terrace Apartments will wrap up a $25M renovation in about a year. The building will undergo a complete overhaul, with new elevators, kitchens, plumbing and electrical systems.

"It'll be very involved because the building hasn't been renovated in 40-plus years," Valery said. The $16M renovation of the 107-unit Park Height Apartments will finish in 12 to 15 months, with new roofing, energy-efficient windows, carpeting, appliances and cabinets. Valery will discuss his multifamily projects at Bisnow's 7th Annual State of the Market panel March 30 at the Four Seasons Hotel Baltimore.

Berman Enterprises' conversion of 2 Hopkins Plaza into an apartment building is moving forward. The first units will be move-in ready in July, said Elaine Delude, vice president of the Rockville developer's new apartment management division LIVEbe. The 183 apartments will occupy floors 11 to 21 with studios, one- and two-bedroom units above 330 parking spots. Apartments will rent for between $1,300 and $2,600/month. What makes the project unique compared to other multifamily dwellings, Delude said, is the first 10 floors will hold offices for the U.S. Army Corps of Engineers, which signed a 15-year lease. The federal government will occupy 143K SF starting in 2018.

Located in the heart of downtown, 2 Hopkins is across the street from Royal Farms Arena and two blocks from the Inner Harbor. It faces a central courtyard that will hopefully be reinvigorated with events, Delude said. The apartments' features include floor-to-ceiling windows that offer city views, quartz countertops and recessed lighting. Amenities include a hotel-style concierge service, a resident lounge, a dog run area, telecommuting spaces and a bike repair station. The property management firm also hopes to make connections among residents. For example, LIVEbe might connect a resident who wants to learn about the area's history with someone who is knowledgeable about that. "What can we do to make a connected community?" De Lude said. The division manages two other Berman properties: the 463-unit Glen Oaks Apartments in Greenbelt and the 278-unit the Remy in Lanham.

One reason Baltimore is flush with so many new multifamily developments is because developers are taking advantage of the city's residential tax credit, Ballard Spahr managing partner Jon Laria said. Baltimore is currently weighing whether to extend that credit for another 10 years. "It's essential to maintain the momentum on market-rate residential," Laria said. City leaders are also trying to make the city more friendly to alternative methods of transportation. Laria, who will also speak at Bisnow's State of the Market, is chairman of Baltimore's Bicycle Advisory Commission. The city launched a bike-share program last year and recently announced an expansion of the original plan, with a total of 465 bikes in 50 stations. The goal is to also create a network of bike lanes. "The city has been trying to play catch over the last couple of years to have an alternate mode of transportation," Laria said.

Source: Biznow

LIVEbe Set to Open Two New Maryland Communities, Start Operating Another

LIVEbe Set to Open Two New Maryland Communities, Start Operating Another

Residents to begin moving into The Remy and 2Hopkins later this year

ROCKVILLE, MD. (PRWEB) MARCH 01, 2017

LIVEbe Communities, a premier multifamily property manager of Class A communities and an affiliate of Berman Enterprises, today announced the start of pre- leasing at two new luxury communities offering a combined 461 apartment homes in Maryland.

The Remy, a 278-unit community in Lanham, Md., and 2Hopkins, a 183-unit high-rise in downtown Baltimore, have begun pre- leasing homes. Residents of both communities will begin moving in later this year. Berman Enterprises owns the two properties.

"The future of each of these communities is tremendously bright, as there is a very limited supply of of luxury apartments in these markets and enormous pent-up demand for high-end multifamily living," said Elaine De Lude, vice president of LIVEbe Communities. "Along with that demand is an expectation to provide a level of customer service few companies can deliver. That’s why we’ve crafted a thorough recruiting strategy to assemble the most talented, experienced onsite teams in the industry, with Live Ambassadors who are passionate about exceeding our residents' high expectations. We look forward to leasing up the communities, creating high levels of resident satisfaction and renewals."

Located at 7730 Harkins Road, The Remy is a transit-oriented community within a short walk of the New Carrollton Metro Station, served by the Orange Line, Amtrak, MARC and Greyhound. The station offers quick access to downtown Washington, D.C., and Baltimore. The community also is only minutes away from major employers such as the Internal Revenue Service, 2U. the Maryland Department of Housing and Community Development, NASA’s Goddard Space Flight Center and the University of Maryland.

The eight-story Remy offers studio, one- and two-bedroom homes. The apartment homes feature stainless-steel appliances, extra sound proofing, quartz countertops, washers and dryers, walk-in closets, double-pane windows, hardwood engineered flooring, balconies, designer lighting and hardware packages, and, in select units, moveable kitchen islands.

Community amenities at The Remy include a wide range of resort-style features, such as concierge service, outdoor saltwater pool, poolside cabanas, bike storage and repair area, resident lounge, beautifully landscaped courtyards, game room, movie screening room, and bocce court. The community also has a state-of-the-art fitness center and yoga studio, electric-vehicle charging stations, car washing and detailing area, package service, pet park, dog-washing stations, telecommuting spaces, which offer Wi-Fi enabled work areas for residents who work from home and parking garage. Among its most unique offerings are a rooftop lounge with ambient lighting and lounge areas.

Located at 2 Hopkins Plaza in Charles Center in downtown Baltimore, the 21-story 2Hopkins is within a short distance from a number of major employers, including Johns Hopkins Hospital, the University of Maryland Medical Center, Bank of America and Pandora Jewelry. The community also is close to several well-known entertainment destinations. The Inner Harbor, which includes the Port Discovery Children's Museum, the National Aquarium, the Maryland Science Center and numerous restaurants, is only minutes from the site.

Also across the street from Royal Farm Arena and nearby is Camden Yards, M&T Stadium and the historic Fells Point neighborhood, which has more than 120 bars and pubs. Nearby schools include the University of Maryland-Baltimore, the Maryland Institute College of Art and the University of Baltimore.

2Hopkins offers studio, one- and two-bedroom units. With floor to ceiling windows the apartment homes feature expansive city views, 10-foot ceilings, electronic entry, stainless-steel ceiling fans, quartz countertops, white cabinets with one glass accent cabinet, recessed lighting, and wood engineered flooring. Community amenities include hotel-style concierge service, a resident lounge and gaming area, garage parking, telecommuting spaces, dog spa, package storage, bike storage and repair station, fitness center with free weights and machines, and a yoga studio.

In addition to the start of leasing on the two communities, LIVEbe has assumed management responsibilities for Glen Oaks Apartments, a 463-unit community in Greenbelt, Md.

"This is an exciting time for LIVEbe, as we begin to build our management portfolio," said Jennifer Rucker, vice president of LIVEbe Communities. "The multifamily market in the metropolitan D.C. and Baltimore areas is strong, with an underpinning of job growth that should keep demand strong."

About LIVEbe 
Headquartered in Rockville, Md., LIVEbe was founded in 2016 and is helmed by multifamily veterans Elaine De Lude and Jennifer Rucker. LIVEbe is the multi-family division of Berman Enterprises and was established with a specific focus on fostering a sense of community by offering an unparalleled living experience for residents and employing LIVEAmbassadors who are forward thinking and passionate about providing exceptional customer service.

About Berman Enterprises
Berman Enterprises is a multi-generational real estate and investment company founded on the principles of honesty, integrity, hard work, hands-on management, community and philanthropy. Employing a conservative financial strategy, Berman Enterprises has experienced sustained growth since brothers Melvin J. Berman and I. Wolford Berman founded the company in 1952.

Today, the Company and its affiliates own and manage more than 9 million square feet of commercial office, retail, industrial/flex and residential properties in Maryland, Virginia, Illinois, North Carolina and Pennsylvania. The Company also owns several hundred acres of developable land representing thousands of units of residential and hundreds of thousands of square feet of commercial and retail development potential.